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Guidelines for User Communication
      Users may initiate communication through designated official channels for any legitimate interactive demands, including inquiry, feedback and experience sharing.
      All user-submitted messages will be systematically archived and reviewed to ensure every valid demand is recorded properly.
      Relevant follow-up arrangements will be made according to the nature and content of user messages, with flexible adjustment based on actual situations.
      We advocate standardized and polite interactive expressions to maintain a benign communication atmosphere for all users.